Shipping & Returns
How does shipping work?
We offer FREE SHIPPING within Canada for your first month of subscription. After the first month, shipping costs will be calculated and applied each month.
For One-Time, shipping is calculated at checkout.
To receive your Lion & Bear Book Club Set within the same month you order, place your order by the 24th. Orders placed after this date will ship the following month. For example, to receive the December set, order by November 24th—orders placed on November 25th or later will receive the January set. This allows us to carefully curate and deliver each set on time!
Can I return a book or a set?
ALL SALES ARE FINAL. WE OFFER NO RETURNS AND/OR REFUNDS ON ANY PRODUCTS. All sales are non-returnable and/or non-refundable except if product(s) is/are damaged on delivery. To return products, you must email our Returns Department at hello@lionandbearbooks.com to obtain next steps.
When do orders from the bookshop ship?
We ship orders from the bookship every Friday, for most areas people will recieve their shipments within 3-5 days from the time they're shipped. If there is a need for a faster delievery we will do our best to accomodate if possible. Please reach out to us with your order number at hello@lionandbearbooks.com and let us know!
Do you ship internationally?
At this time, we do not ship internationally.
When will my shipment arrive?
Orders will typically be recieved within 3-10 business days.
To receive your Lion & Bear Book Club Set within the same month you order, place your order by the 24th. Orders placed after this date will ship the following month. For example, to receive the December set, order by November 24th—orders placed on November 25th or later will receive the January set. This allows us to carefully curate and deliver each set on time!
What if my child has already read some of the books?
We strive to offer unique and fresh selections every month. However, if you find that your child has already read a book, please let us know. We will make every effort to ensure future shipments feature new and exciting stories.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible.
Please email us at hello@lionandbearbooks.com