Shipping & Returns
How does shipping work?
We offer FREE SHIPPING within Canada for your first month of subscription. After the first month, shipping costs will be calculated and applied each month.
For One-Time, shipping is calculated at checkout.
To receive your Lion & Bear subscription for the upcoming month, all orders must be placed by the 15th of the current month. Any orders placed after this date will be included in the following month's shipment. For example, if you want to receive the December shipment, be sure to place your order by November 15th. Orders placed on November 16th or later will receive the January shipment. This ensures that every set is carefully curated and delivered on time!
Can I return a book or a box?
ALL SALES ARE FINAL. WE OFFER NO RETURNS AND/OR REFUNDS ON ANY PRODUCTS. All sales are non-returnable and/or non-refundable except if product(s) is/are damaged on delivery. To return products, you must email our Returns Department at hello@lionandbearbooks.com to obtain next steps.
How are books shipped?
Books are shipped at the beginning of every month.
We offer FREE SHIPPING within Canada for your first month of subscription. After the first month, shipping costs will be calculated and applied each month.
For One-Time, shipping is calculated at checkout.
To receive your Lion & Bear subscription for the upcoming month, all orders must be placed by the 15th of the current month. Any orders placed after this date will be included in the following month's shipment. For example, if you want to receive the December shipment, be sure to place your order by November 15th. Orders placed on November 16th or later will receive the January shipment. This ensures that every set is carefully curated and delivered on time!
Do you ship internationally?
At this time, we do not ship internationally.
When will my shipment arrive?
We will be shipped at the beginning of the month. You can expect to receive your order by the 15th of the month.
To receive your Lion & Bear subscription for the upcoming month, all orders must be placed by the 15th of the current month. Any orders placed after this date will be included in the following month's shipment. For example, if you want to receive the December shipment, be sure to place your order by November 15th. Orders placed on November 16th or later will receive the January shipment. This ensures that every set is carefully curated and delivered on time!
What if my child has already read some of the books?
We strive to offer unique and fresh selections every month. However, if you find that your child has already read a book, please let us know. We will make every effort to ensure future shipments feature new and exciting stories.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible.
Please email us at hello@lionandbearbooks.com